Semi-Custom Invitation Suite
Terms and Conditions
ALL PURCHASES MADE FROM 26 PRESSED ARE AGREEING TO THE FOLLOWING TERMS AND CONDITIONS LISTED BELOW:
DESIGN, PRINTING & PRODUCTION TIMELINE
Our semi-custom suites take on average 3-6 weeks to complete. Timelines can vary based on paper availability, holiday schedules, printing techniques and embellishments or add-ons. Our timeline does not include shipping or the assembly time done by the client. By purchasing one of our suites you are acknowledging that you approve these terms and conditions and are aware that all suites purchased are subject to the cancellation policies listed below.
SEMI-CUSTOM PROCESS
100% of payments for semi-custom designs are made directly through our website. When we receive your order and payment, we will follow up within 1-2 business days with a form to collect your wording information, color selection and finalize options for any embellishments selected. The form must be submitted within 5 days of the form being sent. Any delays in receiving the form may add extra time to the timeline listed above. We cannot begin the design process until the form has been submitted back to us. Please note: We are closed on Saturdays and Sundays and all major holidays so forms via email will be delivered on Monday-Friday.
FEEDBACK
You as the client understand that 26 Pressed cannot send the final items unless timely feedback and approval of finalized design is received. You agree to provide timely feedback within five days of receiving each design round so that we can understand your concerns, objections, or corrections that need to be made to the design(s). You understand that if feedback is returned to 26 Pressed after more than five days of receiving a design round, the project might be subject to a delay, which could potentially result in rush fees.
DESIGN ROUNDS & REVISIONS
26 Pressed agrees to complete and send each design round to you electronically within seven business days of CLIENT providing feedback on the previous design round. You are allowed up to two revision periods to tweak small nuances of the design. Revisions include: color, and paper selection. A revision does NOT include: handwritten script that has already been digitized or hand-drawn/painted/custom-created elements that were made specifically for the design. Additional fees may apply if these elements are required to be re-done or created again for any reason.
A REVISION IS NOT A REDESIGN. Artwork revisions are limited to color changes and minor details within the text.
PRINTING & PRODUCTION DISCLOSURE
The final quantity will be finalized, printed, and then shipped/delivered to you. 26 Pressed recommends ordering an additional five of printed pieces to account for any additional guests that may be added to the guest list or any keepsakes that family members may want.
26 Pressed cannot be held responsible for materials that are out of stock, backordered or discontinued, as these situations are out of 26 Pressed’s control. Should this situation arise, a suitable alternative will be suggested. Additional fees may occur if alternative material is not of equal value.
All digital screens are all calibrated differently, and the colors showcased in digital mockups or proofs may vary slightly when printed. With specialty printing such as letterpress and foil printing, minor variations are to be expected.
26 Pressed is solely responsible for printing and producing the work for you, and will not release any editable files to you such as Photoshop files, Illustrator files, InDesign Files, Procreate files, etc.
FINAL PROOF FOR PROJECT
Due to the nature of the design process for personal event stationery, there may be names or places that are not familiar to 26 Pressed. 26 Pressed will provide you with a Final Proof, hereby referred to as “Final Proof”, for CLIENT to review all included design pieces for spelling errors, grammar errors, or other errors that need to be corrected. You will then provide your consent for moving forward with printing by signing off on the Final Proof Approval Contract.
Once approval for the Final Proof is received, you consent to give 26 Pressed full permission to print all pieces as they appear on the Final Proof. No further changes can be made and 26 Pressed will not be held responsible for any errors found after you grant approval. 26 Pressed cannot be held responsible for designs that were approved by you and then printed with an error that you did not see. Any reprinting costs will be your responsibility.
SHIPPING
Once your order has been approved and printed, we will send your unassembled suite and all of the pieces including embellishment via USPS with tracking and signature confirmation. Once we have shipped your order we will send you the tracking number. 26 Pressed is not liable for any delayed, missing, damaged or stolen items. Please note: We are not responsible for the mailing of your invitation suite, you as the client are responsible for checking the amount of postage needed with your local USPS office, we are not liable for any envelopes that get returned due to incorrect addresses provided by the client and/or inadequate amount of postage.
The USPS reads envelopes electronically. If handwritten calligraphy is used for the envelopes, some addresses or styles will be more or less difficult to read when sorted through USPS machines. Any address that cannot be read by the machine will likely be hand-inspected. If the address still cannot be delivered, it will be returned to the return address on the mailed stationery. 26 Pressed is not responsible for resending, reprinting or reimbursing for invitations or addresses that do not make it to their intended address. As with any mass mailing, it is expected that 1-3% of the mailed pieces may be marked undeliverable. You as the client are responsible for checking your address list to minimize this possibility. You may wish to order extra pieces for this reason. You understands it can take USPS anywhere from a day to 3 weeks or more to deliver a piece of mail, and it is out of 26 Pressed’s control.
EXTENDED USE AND COPYRIGHT OWNERSHIP
All proofs and design elements are the intellectual property of 26 Pressed. Proposals, quotes, and proofs may not be shared, copied, or imitated with or by any person.
26 Pressed owns all copyrights in any and all work(s) created or produced pursuant to federal copyright law (Title 17, Chapter 2, Section 201-02 of the United States Code), whether registered or unregistered. Any and all products, whether tangible or intangible, produced or created in connection with, or in the process of fulfilling this Agreement, are expressly and solely owned by 26 Pressed and may be used in the reasonable course of Vendor’s business. You as the client acknowledge that 26 Pressed has the right to also use images, design elements, calligraphy, etc. from any portion of the work for portfolio or marketing purposes. You may request that 26 Pressed delay posting photos or imagery publicly until after the event date.
CANCELLATION POLICIES
Please refer to the list below for our cancellation and refund policy, refunds are subject to the amount of work that has been done and is at the discretion of 26 Pressed.
100% Refund
A 100% refund will be provided if you request an order cancellation before the design information form has been submitted. If you submit the design information form and request a cancellation after the fact, the percentage of refund will be at the sole discretion of 26 Pressed.
50% Refund
A 50% refund will be provided if you request an order cancellation after the design information form has been submitted and the design work has been completed. Once the design has been approved, we move the onto the printing and ordering process and will no longer be able to provide a 50% refund.
0% Refund
No refund will be provided if you request a cancellation once the design has been approved and sent to print. Due to the nature of the production and it being customized, we cannot offer a refund because we can not reuse or resell any of the products associated with your suite.